DEC Camps Refund Policy
Refunds will not be credited to credit or debit cards. A check will be issued by the NYSDEC. It may take up to 60 days to receive a check for a camp registration refund.
Cancellations: You may cancel your child's summer camp registration up to three weeks (23 calendar days) prior to the day that your child is scheduled to check in to camp to receive a refund. We do not give refunds for cancellations with less than three weeks' notice. To cancel a camp registration you must call (518) 402-8014 between Monday - Friday, 9 a.m. - 4 p.m. It must be done over the phone; do not call the individual camps. You will get a confirmation of the cancellation via email.
Refunds requested due to medical illness or injury occurring while at camp will be considered on a case by case basis.
If your child is unable to attend camp due to a medical reason, you may request a full refund at any time prior to the start of the camp week they are registered for.( not after camp has closed for the season) by providing a doctor's note. The doctor's note must state that the child is unable to participate in camp activities due to a medical excuse. It must be signed and dated by the physician. Please send the doctor's note to:
NYSDEC Summer Camps Program
625 Broadway, 4th Floor
Albany, NY 12233-5256
Or by fax at (518) 402-9036 Attn: DEC Summer Camps
Sponsored Campers: Campers who cannot attend camp and are sponsored by an organization must inform their sponsor of their situation so they can send another camper. It is the responsibility of the parent or guardian to inform the sponsor, not Camp Administration. Sponsors will not receive a refund if a camper does not show up at camp or leaves during the week.
No Refunds: No refunds or partial refunds will be made for:
-Cancellations less than 23 days before your child is scheduled to attend camp
-Not showing up for a scheduled session
-Showing up for the wrong session
-Late arrivals to camp after check-in
-Early withdrawals from camp after session has started
-Dismissal due to misconduct. The camp director reserves the right to dismiss any camper whose influence and conduct become detrimental to the best interest of the program.
-Withdrawals resulting from homesickness
ILLNESS WHILE AT CAMP
If your child becomes ill while attending camp, it will be the determination of the Health Director to have the child sent home. In cases where there may be a chance of gastrointestinal illness a 72 hour quarantine period is recommended by the Department of Health, this will therefore mandate that the child be sent home. The camp does not have the resources to maintain one or more campers for a 72 hour quarantine time period. Parents/guardians should not be sending their child to camp if they have had a fever, stomach or intestinal illness 72 hours prior to the start of camp. This is for the health and safety of all campers and staff.