Frequently Asked Questions
Account Questions |
| Q: | When should my remaining balance be paid by? |
| A: | While we strongly encourage families to pay the full tuition cost during the checkout portion of registration, we understand that this may not always be possible. If your remaining balance has not been paid four weeks prior to the start date of your desired program, you will receive a final courtesy notification requesting that the balance be paid by close of business that Friday. If the balance remains unpaid at that time, your student’s registration will unfortunately be cancelled.
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Registration Questions |
| Q: | Can I register more than one student at a time? |
| A: | No, you may use the same account for the family but each student must be registered individually.
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| Q: | Can someone else register my student on my behalf? |
| A: | The student's parent or legal guardian must register their student. Students are not permitted to register themselves.
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Session Availability |
| Q: | If I sign my student up for a waitlist, when will I know if space becomes available for their desired week? |
| A: | If a space becomes available, you will automatically receive an email notifying you of the opening. The available spot will be held for you for 24 hours. If you do not complete registration within that 24-hour period, the opportunity will be offered to the next student on the waitlist. Please note that registration for each Deployment closes three weeks prior to the program start date. Generally, openings are not expected after registration closes, in accordance with our cancellation policy. In extremely rare circumstances, a program’s waitlist may be used after registration has closed to fill a last-minute cancellation. In these cases, we may contact waitlisted students who live within a two-hour driving radius of the National Flight Academy.
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| Q: | Why is a certain program or date not showing up? |
| A: | When you register your student for an upcoming program, our system displays sessions based on eligibility requirements and current availability. For example, if your student is not an incoming 6th–12th grader, Deployment sessions will not appear as registration options. A program or date may also not appear if the session is sold out and a waitlist is not currently available. If your desired program or date is not available for registration at this time, we encourage you to check back periodically. Availability may change as spaces become available, although we cannot guarantee that additional spots will open.
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