Refund Policy
Refund/Cancellation Policy
Campers requesting registration cancellations and a refund, made in writing, and received by CIU!, by April 20, 2024, will receive their full amount minus 10% of the total reservation cost or a $100 cancellation fee, whichever is higher. Also, if your payment(s) was/were made on a debit/credit card, an additional 3% fee will be charged on any cancellations.
• We are not able to refund any registration fees for cancellation or reduction requests after April 20, 2024.
• For reservation changes made in writing and received by April 20, 2024; changes are defined as a reduction to an original registration that results in a reduction of costs. If a person from the registered party can no longer attend Camp It Up!, someone in the same age group may take their place. If in a different age group, the applicable higher rate will apply, and the difference must be paid by May 15, 2024.
• If our host, Camp Navarro, determines that it must cancel a full or partial camp due to requirements of the State Fire Marshal, the Department of Public Health and Safety, any statute, rule or regulation of any federal, state, or local body, or any environmental (e.g., smoke) or health (e.g., pandemic) condition, Camp It Up!, Inc. reserves the right to determine whether it is able to provide full, partial, or no refunds and/or credits to affected registered families. Any consideration would depend on Camp Navarro’s ability to provide a refund to Camp It Up. Our contract with Camp Navarro does NOT allow for any refunds or credits to Camp It Up! for ANY reason. We strongly encourage families to purchase Trip Insurance.
• Trip Insurance - We strongly encourage campers to consider purchasing trip insurance. There are many options, and you are free to use any insurance company you choose to meet your specific needs.