Refund Policy
The deposit to secure reservation dates is not refundable if cancellation occurs for a reason outside the control of Camp Oty’Okwa.
Should the Camp Director, in its sole discretion, deem the camp unfit or unavailable for use due to any act of God, governmental action or
restriction, pandemic, epidemic or other health or environmental emergency, or other event outside the control of Camp Oty’Okwa, then
the Camp Director has the right to cancel this reservation upon written notice to the Contact Person of the Contracting Group. The Camp
Director may also cancel scheduled programs or activities on a case-by-case basis if such programs or activities are to be located in areas of
the camp that become unavailable due to similar events, and, in such case, the Camp Director and Contracting Group shall work together in
good faith to schedule an alternative program or activity. Notwithstanding the foregoing, Crane Hollow, Inc. and Big Brothers Big Sisters
of Central Ohio, Inc. shall not be liable for any such cancellation.
Contracting Group may cancel select scheduled programs and activities, but such cancellation must be made at least 4 weeks prior to the
reservation date. Guests will be responsible for facilitator fees if cancellation occurs after that time frame. Food preparation, programs,
activities and facilitators are determined by the group size and must be scheduled 4 weeks in advance.