Refund Policy
CLASS CANCELLATIONS
The South Bend Museum of Art makes every effort to hold each class offered. A class must be canceled when its minimum student enrollment is not reached.
Cancellations are determined no less than 3 business days before the class starts.
Summer Camp and Workshop cancellations will be determined no less than 5 business days before the start of the camp.
TRANSFERRING & WITHDRAWING FROM CLASS
Students may transfer to a different class prior to the first week of class without instructor approval. The student will be refunded or charged for any difference in price between the two classes, if there is a difference. Any transfers after the start of the class must have written instructor approval sent to the Studio Programs Manager via email. There are no additional fees for transferring. Students should reach out to the SBMA office at 574-235-9102 or email the Studio Programs Manager at ollenh@southbendart.org to begin a transfer process.
If a student wishes to withdraw from a class, SBMA will refund 100% of their tuition for withdrawals that occur before the second week of class. No refunds will be given after the second week of class. For one-time workshops, withdrawals and refunds must be made before the cancellation deadline: 5 days before the workshop start date. Students should email the Studio Programs Manager or call the office at 574-235-9102 to cancel a class and begin the refund process.
ABSENCES
We encourage consistent attendance in order to achieve but understand that sometimes there are circumstances in which students must be absent. SBMA does not give refunds or enrollment credits for student absences. We do not give refunds for any other reason, including but not limited to scheduling conflicts, illness, vacations, inclement weather, etc. after the end of the Refund Period.
PRORATING POLICY
SBMA does not prorate classes or Open Studio passes for any reason.
WEATHER POLICY
The South Bend Museum of Art makes the decision to close the museum independently of the South Bend Community School Corporation. The museum closings will be listed on our website and students will be notified via email.