Refund Policy
Cancellations and Refunds Policy
Voted on and Approved 1/1/2026
Cancellation and refund requests must be submitted in writing via email to execdirector@campthorpe.org. All refunds will be processed at the end of our summer season (at the end of August). FYI, refund requests are not guaranteed, and the final decision lies with the Executive Director.
Cancellations
• Cancellations received at least 30 days before a session start date will receive a full refund, less the non-refundable $50 deposit.
• Cancellations received after the 30-day mark and before the program start date will receive a 50% refund (the non-refundable deposit of $50 is included in the 50% of fees the camp will retain).
• For cancellations received fewer than 14 days before the program start date, or after the program has begun, the camp will retain 100% of the program fees, and no refunds will be provided except for medical reasons as described below.
Refunds
• Refunds will not be issued for the following: no-shows
• Campers who must depart early or attend the program only partially due to an inability to acclimate (e.g., homesickness) will be eligible for a 50% refund.
• Campers who violate camp procedures and are dismissed early will not be eligible for a refund. Campers registered for multiple sessions that are dismissed early and are not eligible to return for later sessions will be considered for refunds under the standard cancellation policy. (For example, a camper dismissed early in the first session who is also registered for the 4th session would be eligible for a 50% refund.)
Medical Emergencies/Illness
• Campers who leave camp early due to a medical emergency, as determined by our Medical Director and/or Leadership Team, can request a pro-rated refund for the remaining portion of the session, capped at 50%.
• Campers who experience an illness or accident fewer than 30 days before the start of the session and are unable to attend may request a 50% refund. A doctor’s note must be provided with this request.