FAQs |
| Q: | How do I add my camper's medications? |
| A: | From your account home page, click on the Hamburger Menu (three lines on the top left) > My Account > Overview. Click on the person's name and scroll down to the bottom where it says Medications. Click on the gray bar to expand the box and the words Manage Medications to add new meds.
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| Q: | How do I scan and upload the physical exam form into my portal? |
| A: | 1. Use a smartphone to scan the form into a pdf. (Many apps like Apple Notes or Google Drive come with built in capabilities to scan documents into a pdf. You could also try Cam Scanner, Genius Scan, or Adobe Scan.)
2. You will then need to email the file to yourself or save the file on your device.
3. Log in to your account, go to the menu on the left, and look for the Document Center.
4. Click UPLOAD DOCUMENT and select Physical Exam Form.
5. On the next page, select the person the document is for.
6. Scroll down and use the BROWSE button to find where the file is stored on your device.
7. Finally, click UPLOAD DOCUMENT.
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Registration |
| Q: | How do I switch my camper to a different week after I've registered? |
| A: | First you need to go into your account and cancel your current registration. Please select your reason for cancelation that you moving to a different session. Your balance will stay in your account as a credit so you are then free to register for the week you would prefer. When you go to check out, the money in your account will be applied to the new transaction.
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FAQs |
| Q: | How do I cancel my registration? |
| A: | Log in to your account and click on MY RESERVATIONS. On the next page click on the week your child is registered. On the very bottom of the next page you will click on CANCEL RESERVATION. Please select the reason for your cancelation. If you select any other reason besides "move to another session," your money may be refunded to you per our refund policy.
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Registration |
| Q: | What happens when I get on the waitlist? |
| A: | If you are on the waitlist and a spot opens up, you will receive an email. There will be a link to continue registration for your preferred week. You will have 4 days to finish this process to claim your spot and complete the registration process.
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| Q: | What is your refund policy? |
| A: | If a registration is canceled before June 1st, your camp fee will be refunded minus $50, per camper. After June 1st, no refund will be given.
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| Q: | Do you offer financial assistance? |
| A: | Yes! The Camp Bird experience is designed to help young people grow in their faith together. We want everyone to have this opportunity, regardless of their financial circumstances. Generous donors contribute to a Camper Assistance fund. If your household income is under the "Federal Poverty Level" (or there are other compelling family circumstances), then you are welcome to fill out the Camper Assistance Form. You will find this form in your Document Center. Your financial assistance application is subject to approval by our board.
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