Tuition will be refunded if cancellation is made at least 3 weeks prior to the program start date. 10% will be retained by Wild Bear as an administrative fee. If cancellation is requested with less than 3 weeks notice, Wild Bear may permit families to sell their days to another family for a $5 administrative fee. Please contact Wild Bear for details and approval.
Day of cancellations are not refunded or traded. Wild Bear reserves the right to cancel programs when less than 5 children are enrolled.
Full refunds are provided if Wild Bear cancels a program. Wild Bear may also cancel due to inclement weather and emergency situations.
We expect to be notified in the morning if your child will be absent from Wild Bear. Refunds are not given for absences. If there is a family emergency or sickness and you call to let us know, the day may be traded for another day within 2 weeks if space is available. We may ask for outside verification of the emergency or sickness, and review personal cancellations
on case by case basis.