Frequently Asked Questions
FAQ's |
| Q: | I have general camp questions, do you have an information packet? |
| A: | Yes, Fenner's Camper Information Packet is located on Fenner's Summer Camp webpage. It can also be accessed through the link below.
Camper Information Packet
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| Q: | Does Fenner provide lunch for campers? |
| A: | No, campers are responsible for bringing their own AM & PM snack, lunch, and water bottle.
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| Q: | What is your cancellation/refund policy? |
| A: | Deposit fees paid at time of registration are non-refundable. Cancellations made prior to June 1st are not required to pay remaining registration balances. Cancellations made after June 1st are non-refundable.
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| Q: | Which ages/grades do your camps serve? |
| A: | Camp registration is available for students who have completed Kindergarten through 5th grade prior to the beginning of the camp season.
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| Q: | I'm ready to complete registration, why are my selections not in my cart? |
| A: | Being idle for more than 15 min on any page before completing checkout results in the deletion of your reservations from the cart
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| Q: | Can I switch my campers registration to a different week? |
| A: | Reservations can be changed to a different week for a $20 camp change fee, if space is available. If you would like to switch weeks, please email camp@mynaturecenter.org
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