Frequently Asked Questions

Policies

Q:Cancellation Policy
A:Camp contracts for counselor services and program needs based on confirmed enrollments and therefore there are no cancellations or refunds. Due to the limited number of camp days, make up days are not available. Schedule changes of any kind cannot be done by you on-line. Instead, you must contact the camp office in writing, either through email directors@campjames.com or fax 949-585-0473. Space permitting, a one-time schedule change may be requested in writing two weeks prior to the date(s) in question with a $20 service fee. The best time to reach our office is during our non-peak hours of 10am-2pm.